Prime Time FAQs and Common Questions:

Is Prime Time Global a 24-hour service?

Yes. Prime Time Global is open 24 hours a day/365 days a year.

Is Prime Time Global a secure website?

Yes. Prime Time Global is a SSL (Security Socket Layer) encrypted website through Verisign.

What options do I have for payment?

Prime Time Global offers billing for corporate account holders, and accepts all major credit cards to include American Express, Visa, MasterCard, and Discover.

How long does it take to get my invoice or receipt for my trip?

Prime Time Global is able to provide a receipt in our vehicles during the trip or is able to provide an invoice the next business day through email, mail, or fax ---whichever the customer prefers.

How much notice must I give for a pickup?

Domestic Travel (United States): We are able to accommodate any trip in the United States within an hour.

International Travel: We require the booking of international trips 24 hours in advance.

Where do I meet my chauffeur on arrival at the airport?

Your chauffeur will meet you at the baggage claim or will pick you up curbside based on the designated area of the airport. For private jets we often pick up on the flight line/tarmac.

Can I receive billing and trip reports?

Yes. If you have an account with Prime Time Global you can log in to your profile and pull these reports instantly. Furthermore, you can also call Prime Time Global at 1-800-253-4055 and have a report pulled for you immediately. We can email, fax, or mail you a report.